← Back to thealtitudemindset.com

Cancellation & Refund Policy

Last updated: September 2026

This policy covers coaching and cabin crew training sessions booked and paid for through thealtitudemindset.com. Online payments are processed by Razorpay.

1. Cancel before a session: full refund

If you cancel a paid session before it takes place, you get a full refund. If you would rather keep it, you can move it to another time at no cost. Please give reasonable notice where you can.

2. No value from a session: full refund

If you complete a paid session and genuinely feel you got no value from it, tell me and I’ll refund that session in full.

3. How to ask for a refund

• Email hazikdijoo@gmail.com or message +91 99958 03434 on WhatsApp.
• Tell me which session it was. Including the Razorpay payment ID from your receipt speeds things up.

4. When you’ll get your money

I start the refund within two business days of your request. It goes back to your original payment method through Razorpay, and banks usually take 5–7 working days to show it.

5. Charged twice, or charged in error

If you were charged twice, or charged for a session you didn’t book, contact me and the extra charge is refunded in full.

6. What this policy does not cover

The 30-minute discovery call is free, so there is nothing to refund. Corporate workshops and speaking engagements are quoted individually.